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Questions about a connection, a cut-out, a career or a project — send us a message and we'll get back to you, or call the office directly.
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Contact info
Telephone
0151 909 0037Opening hours
- Monday – Friday: 8:00am – 5:00pm
- Saturday – Sunday: Emergency cover only
General network emergencies
In a power cut, call 105.
For damaged electrical equipment or a power cut, contact your local Electricity Network Operator's emergency line by dialling 105 — it's free, available 24 hours a day, and connects you to the right network operator automatically.
Emergency line
105Before you call, if you can:
- 1.Check whether your neighbours are also affected.
- 2.Check your own trip switch / consumer unit.
- 3.Keep clear of any damaged equipment and cables.
